Keeps your warranty
Most manufacturers require a yearly service by a Gas Safe engineer. Miss one and a claim can be refused.
Boiler servicing · Croydon
Boiler servicing in Croydon
An annual service keeps your boiler safe, keeps the manufacturer’s warranty valid and catches small faults before they become winter breakdowns. Landlord gas safety certificates too.
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- Gas Safe No. 567789Check us on the register
- Fixed written quoteThe price you agree is the price
- Building Regs notifiedCertificate posted to you
- Warranty registeredWith the manufacturer, for you
What we check
What’s in a proper boiler service
A service is more than a look and a sticker. This is what we do.
Visual safety check
The boiler, its pipework, the flue and the area around it, looking for signs of leaks, corrosion, overheating or poor ventilation.
Flue gas analysis
A calibrated analyser measures what the boiler is burning and venting, to confirm it’s combusting safely and efficiently.
Inside the boiler
The case is opened and the burner, heat exchanger, electrodes, seals and fan are inspected and cleaned where needed.
Gas pressure and flow
We check the boiler is getting the right gas pressure and burning at the rate the manufacturer specifies.
Condensate trap
Cleaned out and checked, along with the condensate pipe, the usual culprit in winter breakdowns.
Pressure and expansion vessel
System pressure and the expansion vessel charge are checked, the cause of most “keeps losing pressure” calls.
Controls and safety devices
Thermostats, programmer and the boiler’s safety shut-offs tested to make sure they work.
Paperwork
The service record in your Benchmark checklist is completed, which manufacturers need to see for a warranty claim.
Why bother
Why an annual service is worth it
Carbon monoxide safety
A badly burning boiler can produce carbon monoxide, which you can’t see or smell. Analysing the flue gases catches it. Have a CO alarm too.
Fewer breakdowns
Blocked condensate traps, failing seals and low expansion vessels show up on a service long before they stop the boiler.
Landlords
Gas safety certificates for Croydon landlords
If you let a property in Croydon, the Gas Safety (Installation and Use) Regulations require a gas safety check on every gas appliance and flue every 12 months, by a Gas Safe registered engineer, and a copy of the record for your tenants. We can do the check on its own, or with a full boiler service at the same visit.
Choose “Service and landlord gas safety certificate” in the quote form, tell us how many gas appliances there are, and whether we’ll be meeting you, the tenant or an agent. Full details of what landlords must do are on our landlord gas safety certificate page. If the boiler turns out to need more than a service, see boiler repair.
FAQ
Servicing questions
How often should a boiler be serviced?
Once a year. Manufacturers recommend it, and most require it to keep the warranty valid. Late summer or early autumn is the best time, before the heating goes on for winter.
What is a landlord gas safety certificate?
Landlords must have every gas appliance, fitting and flue in a rented home checked by a Gas Safe registered engineer every year, and give tenants a copy of the gas safety record (often called a CP12). We check the boiler, hob, oven, fires and flues and issue the record on the day.
Is a gas safety check the same as a service?
No. A gas safety check confirms appliances are safe to use. A service goes further and cleans and adjusts the boiler to keep it running well. Many landlords book both at the same visit.
How long does a service take?
Typically under an hour for a boiler in good order. Landlord checks take a little longer depending on how many gas appliances there are.
What if you find a problem?
We explain what we found and what it would cost to fix, and nothing is done without your say-so. If something is dangerous, we’re required to make it safe and will explain why.
More boiler help
- Boiler installationNew boilers fitted across Croydon
- Combi boilersHot water on demand, no tanks
- Boiler replacementSwap an old or broken boiler
- ConversionsSystem, regular or back boiler to combi
- Boiler repairBreakdowns, leaks, fault codes
- Installation costWhat decides the price
- Emergency repairNo heating or hot water today
- Landlord certificatesAnnual gas safety record (CP12)
- Power flushClear sludge, fix cold radiators
- Moving a boilerNew room, new wall or the loft
Book your boiler service
Tell us the make and when it was last serviced, and we’ll find you a slot.